What E20 means
Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. It indicates pumping problems. Error code E20 in washing machine, how to solve it? Washer dryer does not drain, does not pump the water The drum does not turn The appliance makes an unusual noise because of the blockage of the drain pump Error codes E21, E22, E23, E24 Front loader washing machine (integrated and freestanding) Top loader washing machine Washer-dryer The drain hose should extend no more than 10 cm down into the drain. Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance. Download the user manual. The height of the drain must be no more than 100 cm and no less than 60 cm above the base of the machine or as shown in the user manual. Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance. Picture 1 - washing machine installation diagram, including correct drain hose height and length. Clean the drain pump and fluff filter, including the pump blade (if the pump blade is visible, rotate it with a pencil and refit the filter). Then start a hot wash (min. 60 degrees Celsius) without adding any soap powder to clean out the drainage system. For detailed procedure refer to the article How to drain a washing machine/washer dryer or the user manual supplied with your appliance. Check whether the drains are draining satisfactorily. Try a wash with the drain hose in a bowl or sink. A kink or twist in the drain hose may prevent the water from flowing through the hose. You can check it behind the machine. When a lot of soap powder is used or a lot of foam is produced, the level system can get blocked by foam. You can fix this by switching off the machine and shaking the drum forwards and backwards several times. Clean the drain pump/filter and then run a hot wash without any soap powder. The problem may be solved by switching off the power to the washing machine for about 1-2 hours and then starting a wash cycle again. If the pump has been blocked, a bimetal fuse will switch off the pump. When the pump has cooled down, it should work normally. If the issue continues, a professional technician can help diagnose and fix the problem. No matter if your appliance is in warranty, out of warranty, or covered by an appliance protection plan - we’ll guide you to the right service. Book a repair online E20, E21, or C2 error code indicates a water draining issue
What Zanussi recommends
Issue
- Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. It indicates pumping problems.
- Error code E20 in washing machine, how to solve it?
- Washer dryer does not drain, does not pump the water
- The drum does not turn
- The appliance makes an unusual noise because of the blockage of the drain pump
- Error codes E21, E22, E23, E24
Applies to
- Front loader washing machine (integrated and freestanding)
- Top loader washing machine
- Washer-dryer
Cause: 1. E20, E21, or C2 error code indicates a water draining issue
Which appliances this applies to
Documented by Zanussi for its washer dryers generally, not for a specific model.
Frequently asked questions
What does Zanussi E20 mean on a washer dryer?
Issue: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. It indicates pumping problems.
How do I fix Zanussi E20?
Issue: 1. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes.
Where these facts come from
- Zanussi error code page retrieved 3 November 2026
Every fact on this page was read from the manufacturer's own product page or document at the address shown, and is labelled with how far it has been checked. Last updated 3 November 2026. Read how we source data, or report an error.