Washing machines
416 models from 11 brands, with specifications, official manuals, 99 documented error codes and the problems manufacturers describe.
The index holds 416 washing machines from 11 brands (LG, Beko, Indesit, Candy and more), with 99 documented error codes and 12 manufacturer-described problems. Find your model number on the rating plate to see that model's specifications, manuals and the codes that apply to it.
Get the manual
Type the model number from the rating plate. We link to the manufacturer's own PDF.
Usually inside the door frame or on the back. Where to look
Fix a problem
What the manufacturers say to check, in their own words, before you call anyone.
Browse by brand
Every model with its specifications, manuals and the codes that apply to it.
Washing machines by brand
Washing machine error codes by brand
Candy All 16 Candy codes
| Code | Meaning | Applies to |
|---|---|---|
| E02 | The E02 error is related to water intake. This means that your Candy washing machine is unable to take in water. This could be for a variety of reasons. First,… | – |
| E03 | The E03 error message indicates a problem with the drain circuit. This usually means that there is something stuck in the drain pump or drain hose. Make sure t… | – |
| E04 | In most cases, the E04 error means that too much detergent has been used. Too much detergent and foam can cause this error. Always be sure to check the amount … | – |
| E05 | An E05 error message is a problem related to the electrical circuit or the water temperature sensor located at the back of the machine. This could simply be a … | – |
| E06 | If error E06 is shown right after a spin cycle it means the machine is out of balance. Rearrange the load inside the drum, distributing the weight evenly. Othe… | – |
| E07 | An E07 error code is either a problem with the door lock or with the motor being jammed and unable to spin. Try restarting the machine. If this does not work, … | – |
Bosch All 11 Bosch codes
| Code | Meaning | Applies to |
|---|---|---|
| E:36 -25 | Drain pump is blocked. Clean the drain pump. | 12 models |
| E:36 -10 | The detergent solution is not being pumped out. The water outlet hose is connected too high, is kinked or trapped, or has been extended impermissibly. Check th… | 4 models |
| E:10 -00 | The pump for the intelligent dosing system is blocked. 1. Clean the detergent drawer. 2. If the fault persists, call customer service. Note: Until the fault is… | 3 models |
| E:38 -25 | Drain pump is blocked. 1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber gasket is blocked. Clean the inlet openin… | 3 models |
| E:35 -10 | The appliance is leaking. 1. Turn off the water tap. 2. Call customer service. | 2 models |
| E16 | The door is not locked properly: Laundry may be caught in the door. Open and close the door again and press the "start reload" button (play and pause button). … | – |
Siemens All 6 Siemens codes
| Code | Meaning | Applies to |
|---|---|---|
| E:30 | Critical malfunction. Turn off the water tap. With this error message, the appliance starts a draining process. 1. Wait approx. 5 minutes until the draining pr… | 4 models |
| E:36 -25 | Drain pump is blocked. Clean the drain pump. | 4 models |
| E:10 -00 | The pump for the intelligent dosing system is blocked. 1. Clean the detergent drawer. 2. If the fault persists, call customer service. Note: Until the fault is… | 2 models |
| E:35 | The appliance is leaking. 1. Turn off the water tap. 2. Call customer service. | 2 models |
| E:36 -10 | The detergent solution is not being pumped out. The water outlet hose is connected too high, is kinked or trapped, or has been extended impermissibly. Check th… | 2 models |
| E:38 -25 | Drain pump is blocked. 1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber gasket is blocked. Clean the inlet openin… | 2 models |
AEG All 22 AEG codes
| Code | Meaning | Applies to |
|---|---|---|
| C9 | Issue: Washing machine displays the error message C9 or F9 | – |
| E20 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E21 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E40 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E41 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E50 | Issue: Washing machine displays error message E50, C9 or F9 | – |
Electrolux All 22 Electrolux codes
| Code | Meaning | Applies to |
|---|---|---|
| C9 | Issue: Washing machine displays the error message C9 or F9 | – |
| E20 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E21 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E40 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E41 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E50 | Issue: Washing machine displays error message E50, C9 or F9 | – |
Zanussi All 22 Zanussi codes
| Code | Meaning | Applies to |
|---|---|---|
| C9 | Issue: Washing machine displays the error message C9 or F9 | – |
| E20 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E21 | Issue: f your washing machine displays error code E20, E21, E22, E23, E24 or C2, if the washing machine is not draining water, or if water remains in the drum … | – |
| E40 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E41 | Issue: Washing machine displays error message E40 or E41, or emits 4 beeps / 4 flashes Error codes E41, E42, E43, E44 and E45 on the washing machine | – |
| E50 | Issue: Washing machine displays error message E50, C9 or F9 | – |
Common washing machine problems
latest washing machines
Find the rating plate
Every appliance carries a rating plate: a printed label with the model number, the serial number and the electrical rating. Search this site with the model number exactly as printed; spaces, hyphens and the suffix after a slash do not matter.
- Washing machines and washer dryers inside the door frame when the door is open, or behind the filter flap at the bottom front.
- Dishwashers on the edge of the door, visible when it is open.
- Fridges and freezers inside the compartment, on a side wall or behind the salad drawer.
- Ovens and cookers on the door frame or the inside edge of the drawer below.
- Anything else on the back or underside of the appliance.
Bosch, Siemens and Neff label the model number E-Nr; the longer FD number beside it is the production date, not the model.
Frequently asked questions
Which brands of washing machine are in the index?
11 brands: LG, Beko, Indesit, Candy, Hotpoint, Bosch, Whirlpool, Siemens, AEG, Electrolux, Zanussi. Each brand page lists its models with specifications and official manuals, and the error codes the manufacturer documents for its washing machines.
Where is the model number on a washing machine?
On the rating plate: a printed label usually inside the door frame, behind the filter flap at the bottom front, or on the back of the appliance. Bosch, Siemens and Neff label it E-Nr. Search this site with it as printed.
What does a washing machine error code mean?
It depends on the brand: the same code means different things on different makes, so each code is documented here per brand with the manufacturer's meaning, documented cause and recommended action. 99 washing machine error codes are indexed so far.