AEG · Washing machines · Error code

C9 Issue: Washing machine displays the error message C9 or F9

What C9 means on AEG washing machines, what AEG says causes it and what to do, with the models it is documented for.

Source: AEG error code page, retrieved 3 Nov 2026 Verified

All AEG codes
In short

On AEG washing machines, error code C9 means: Issue: Washing machine displays the error message C9 or F9. Recommended action: Resolution (7 steps), then cause (2 steps); the steps are below. AEG documents it for AEG washing machines generally.

What C9 means

Washing machine displays the error message C9 or F9 Washing machine Resetting is recommended on early machines. Resetting guide: C9 error: Important: Only reset the appliance once. Frequent resetting contributes to the wearing off of the motor. Motor: If the above suggestion does not resolve the issue, contact an Authorized Service Center. Error message C9 or F9 indicates an imbalance during a spin cycle. faulty motor or motor bearings

What AEG recommends

Issue: 1. Washing machine displays the error message C9 or F9

Applies to: 1. Washing machine

Resolution

  1. Start by closing the door and setting the cycle selector to zero.
  2. Press the two buttons at the top (soak and pre-wash).
  3. At the same time, turn the cycle selector counter-clockwise to the delicate spin cycle.
  4. Then release the two buttons and continue turning the selector counter-clockwise all the way round to off (almost one full turn).
  5. Try to wash normally.
  6. If the display continues to show error C9, the bearings in the appliance’s motor may be faulty.
  7. If the problem reoccurs, there is probably a fault in the motor or the motor’s bearings.

Cause

  1. Error message C9 or F9 indicates an imbalance during a spin cycle.
  2. faulty motor or motor bearings

Which appliances this applies to

Documented by AEG for its washing machines generally, not for a specific model.

Questions people ask

Frequently asked questions

What does AEG C9 mean on a washing machine?

Issue: Washing machine displays the error message C9 or F9.

How do I fix AEG C9?

Issue: 1. Washing machine displays the error message C9 or F9 | Applies to: 1.

Sources

Where these facts come from

Every fact on this page was read from the manufacturer's own product page or document at the address shown, and is labelled with how far it has been checked. Last updated 3 November 2026. Read how we source data, or report an error.