washing machine not spinning

Cause: On rare occasions, you may find that your washing machine fails to spin. Down below we have outlined two quick ways to remedy the problem and get your washing machine back to top performance. Scroll down to watch our video explanation.

What to check:

Clean the drain pump

1. Turn the appliance off.
2. Pull out the mains plug.
3. Open and remove the service flap.
4. Drain off all water using a drainage hose or by removing the pump cover slowly.
5. Clean the interior, the thread and the housing of the pump so that the impeller is able to rotate.
6. Refit the pump cover and screw back firmly.
7. To check the pump for leakage and the power of the pump, pour 1 litre of water into the detergent drawer.
8. Check for any leakage.
9. If the pump is sealed watertight, start the pumping programme.

The washing machine hoses are kinked or blocked

1. Turn the appliance off.
2. Pull out the mains plug.
3. Check that the drainage hose has been installed correctly without any kinks.
4. Before loosening the hose clip on the siphon, place a bucket under the tap to avoid spills.
5. Carefully remove the drainage hose and pour the remaining water out of the drainage hose into the bucket.
6. Clean the drainage hose and the connecting piece of the siphon.
7. Hold the drainage hose in the bucket.
8. Select the "Drain" programme.
9. Connect the drainage hose to the siphon.
10. Check whether the drain hose is watertight.

The manufacturer recommends an engineer if these checks do not resolve it.

Source: Bosch Home UK troubleshooting page, retrieved 3 Nov 2026 Verified