Bosch · Washing machines · Error code

E:38 -25 Washing machine error code

What E:38 -25 means on Bosch washing machines, what Bosch says causes it and what to do, with the models it is documented for.

Source: Bosch manual pdf (PDF), retrieved 2 Nov 2026 Manufacturer-published

All Bosch codes
In short

On Bosch washing machines, error code E:38 -25 means: Drain pump is blocked. Recommended action: 1. Bosch documents it for 3 Bosch models.

What E:38 -25 means

Drain pump is blocked. 1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket.

What Bosch recommends

1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket.

Which appliances this applies to

Bosch documents E:38 -25 for 3 models in the index:

  • WGB264A1GB Series 8 Washing machine, front loader …
  • WGH254A0GB Series 6 Washing machine, front loader …
  • WGH254ARGB Series 6 Washing machine, front loader …
Questions people ask

Frequently asked questions

What does Bosch E:38 -25 mean on a washing machine?

Drain pump is blocked. 1.

How do I fix Bosch E:38 -25?

1. Clean the drum.

Which Bosch models show E:38 -25?

Bosch documents E:38 -25 for 3 models in our index, including WGB264A1GB, WGH254A0GB, WGH254ARGB.

Sources

Where these facts come from

Every fact on this page was read from the manufacturer's own product page or document at the address shown, and is labelled with how far it has been checked. Last updated 3 November 2026. Read how we source data, or report an error.