Siemens · Washing machines · Error code

E:38 -25 Washing machine error code

What E:38 -25 means on Siemens washing machines, what Siemens says causes it and what to do, with the models it is documented for.

Source: Siemens manual pdf (PDF), retrieved 3 Nov 2026 Manufacturer-published

In short

On Siemens washing machines, error code E:38 -25 means: Drain pump is blocked. Recommended action: 1. Siemens documents it for 2 Siemens models.

What E:38 -25 means

Drain pump is blocked. 1. Clean the drum. 2. If the fault persists, clean the drain pump. Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket.

Which appliances this applies to

Siemens documents E:38 -25 for 2 models in the index:

  • WG56H2A9GB iQ500 Washing machine, front loader 10 …
  • WG56H2AXGB iQ500 Washing machine, front loader 10 …
Questions people ask

Frequently asked questions

What does Siemens E:38 -25 mean on a washing machine?

Drain pump is blocked. 1.

How do I fix Siemens E:38 -25?

1. Clean the drum.

Which Siemens models show E:38 -25?

Siemens documents E:38 -25 for 2 models in our index, including WG56H2A9GB, WG56H2AXGB.

Sources

Where these facts come from

Every fact on this page was read from the manufacturer's own product page or document at the address shown, and is labelled with how far it has been checked. Last updated 3 November 2026. Read how we source data, or report an error.