Candy · Washing machines

Candy washing machine error codes

All 16 Candy washing machine error codes in the index, with the meaning, documented cause and what Candy recommends you do. Every entry is taken from Candy's own documentation; codes are documented per model, range or appliance type, and each code page says which.

CodeMeaningApplies to
E02 The E02 error is related to water intake. This means that your Candy washing machine is unable to take in water. This could be for a variety of reasons. First, check that … –
E03 The E03 error message indicates a problem with the drain circuit. This usually means that there is something stuck in the drain pump or drain hose. Make sure that the drain pump … –
E04 In most cases, the E04 error means that too much detergent has been used. Too much detergent and foam can cause this error. Always be sure to check the amount and type … –
E05 An E05 error message is a problem related to the electrical circuit or the water temperature sensor located at the back of the machine. This could simply be a loose connection that … –
E06 If error E06 is shown right after a spin cycle it means the machine is out of balance. Rearrange the load inside the drum, distributing the weight evenly. Otherwise this error could … –
E07 An E07 error code is either a problem with the door lock or with the motor being jammed and unable to spin. Try restarting the machine. If this does not work, contact … –
E08 An E08 error code indicates a problem with the motor speed sensor. This could result in the motor spinning at very high speed and stopping or that the motor is not spinning … –
E09 The E09 error code means that there is a problem with the motor TRIAC on the circuit board. This could mean that there is no motor drive. Try restarting the appliance. If … –
E11 An E11 error code means that there’s an open circuit on the dryer heater or a module issue. Check the wiring from the sensor on top of the drum to the circuit … –
E12 The E12 error code indicates an issue with the drying system and a possible Printed Circuit Board communication error. There could also be an open circuit on the dryer heater. Try restarting … –
E13 An E13 error means that there is an issue with the Printed Circuit Board (PCB). Try restarting the appliance. If the problem persists, contact a technician. –
E15 When E15 is displayed on the control panel of a Candy washing machine, or an LED light flashes 15 times between pauses, this indicates an error with the electronic circuit. The control … –
E17 The E17 error code is a “no tacho signal”. The tachometer is the sensor that monitors the speed and position of the motor. This could mean that the motor is not turning … –
E20 Error code indicates a draining issue or a problem related to the water level reading. Check that the water drain filter is not clogged or dirty. If so, clean or replace it. … –
E21 The E21 error code means that there is either a problem related to the water level reading or with the thermostats inside the machine. In the case of the water level reading, … –
E22 Error E22 is a problem with the water heating circuit or the pressure switch. Try restarting the machine. If this doesn’t work, contact a technician. –
Questions people ask

Frequently asked questions

What does Candy E02 mean?

The E02 error is related to water intake. This means that your Candy washing machine is unable to take in water. This could be for a variety of reasons. First, check that the tap is open and working correctly and that the filling hose is not flattened or clogged. If the filling hose is bent or damag.

What does Candy E03 mean?

The E03 error message indicates a problem with the drain circuit. This usually means that there is something stuck in the drain pump or drain hose. Make sure that the drain pump filter is clean and free of debris. Check the drain hose is in good condition and isn’t damaged or blocked. If you notice.

What does Candy E04 mean?

In most cases, the E04 error means that too much detergent has been used. Too much detergent and foam can cause this error. Always be sure to check the amount and type of detergent before doing your laundry. The error E04 can also mean that too much water enters the drum, exceeding the maximum water.

What does Candy E05 mean?

An E05 error message is a problem related to the electrical circuit or the water temperature sensor located at the back of the machine. This could simply be a loose connection that needs reconnecting. If the connections are good, try restarting the machine. If that doesn’t work, contact a technician.

What does Candy E06 mean?

If error E06 is shown right after a spin cycle it means the machine is out of balance. Rearrange the load inside the drum, distributing the weight evenly. Otherwise this error could also mean that there is a problem with the control board.

What does Candy E07 mean?

An E07 error code is either a problem with the door lock or with the motor being jammed and unable to spin. Try restarting the machine. If this does not work, contact a technician.