Candy

Candy washing machines

22 models with specifications and official manuals, 16 error codes explained and 0 documented problems, all from Candy's own documents. Find the model number on the rating plate inside the door or on the back panel.

All 16 error codes Candy support

Models

Error codes

Candy washing machine error codes

Code	Meaning	Applies to
E02	The E02 error is related to water intake. This means that your Candy washing machine is unable to take in water. This could be …	–
E03	The E03 error message indicates a problem with the drain circuit. This usually means that there is something stuck in the drain pump or …	–
E04	In most cases, the E04 error means that too much detergent has been used. Too much detergent and foam can cause this error. Always …	–
E05	An E05 error message is a problem related to the electrical circuit or the water temperature sensor located at the back of the machine. …	–
E06	If error E06 is shown right after a spin cycle it means the machine is out of balance. Rearrange the load inside the drum, …	–
E07	An E07 error code is either a problem with the door lock or with the motor being jammed and unable to spin. Try restarting …	–
E08	An E08 error code indicates a problem with the motor speed sensor. This could result in the motor spinning at very high speed and …	–
E09	The E09 error code means that there is a problem with the motor TRIAC on the circuit board. This could mean that there is …	–
E11	An E11 error code means that there’s an open circuit on the dryer heater or a module issue. Check the wiring from the sensor …	–
E12	The E12 error code indicates an issue with the drying system and a possible Printed Circuit Board communication error. There could also be an …	–
E13	An E13 error means that there is an issue with the Printed Circuit Board (PCB). Try restarting the appliance. If the problem persists, contact …	–
E15	When E15 is displayed on the control panel of a Candy washing machine, or an LED light flashes 15 times between pauses, this indicates …	–
E17	The E17 error code is a “no tacho signal”. The tachometer is the sensor that monitors the speed and position of the motor. This …	–
E20	Error code indicates a draining issue or a problem related to the water level reading. Check that the water drain filter is not clogged …	–
E21	The E21 error code means that there is either a problem related to the water level reading or with the thermostats inside the machine. …	–
E22	Error E22 is a problem with the water heating circuit or the pressure switch. Try restarting the machine. If this doesn’t work, contact a …	–

Manuals

22 official Candy documents are linked from the model pages above. Open a model, then its Manuals page, to reach the manufacturer's PDF.

Where is my model number?

Find the rating plate

Every appliance carries a rating plate: a printed label with the model number, the serial number and the electrical rating. Search this site with the model number exactly as printed; spaces, hyphens and the suffix after a slash do not matter.

Washing machines and washer dryers inside the door frame when the door is open, or behind the filter flap at the bottom front.
Dishwashers on the edge of the door, visible when it is open.
Fridges and freezers inside the compartment, on a side wall or behind the salad drawer.
Ovens and cookers on the door frame or the inside edge of the drawer below.
Anything else on the back or underside of the appliance.

Bosch, Siemens and Neff label the model number E-Nr; the longer FD number beside it is the production date, not the model.

Questions people ask

Frequently asked questions

What are the Candy washing machine error codes?

Candy documents 16 error codes for its washing machines in this index, including E02, E03, E04, E05, E06, E07, E08, E09. Each code has its own page with the manufacturer's meaning, documented cause and recommended action.